Returns

EU Customers:

You may return unworn, unused merchandise purchased on brixton.com in its original packaging, tags included, within 30 days of the delivery date for a refund back to your method of payment used. Original shipping charges are non-refundable.

UK Customers:

Please note that there is a unique return process for UK orders.
To process a return successfully, please send all return requests in an email to info.eu@brixton.com.

Please do not return your parcel to the Netherlands in any case.
We will provide you with the address of our UK warehouse to arrange the return.

There is no pre-paid return label sent with order.

You will need to contact us to receive information and instructions on how to successfully return any and all items. The customer is responsible for all fees incurred by the carrier at time of sending return to Brixton. 

Exchanges

Exchanges are not available for online purchases. If a different size or color is desired, simply return the original item(s) for a full refund and place a new order for the item(s) you'd like.

If you select ground shipping your order will be processed within 1-2 working days before it is shipped. Orders placed with expedited shipping options and international orders will be shipped same-day or the next business day if placed after 12 pm. Orders placed during the weekend or on holidays will be processed the next business day.

NOTE: For UK customers and due to new restrictions within this country, please allow for 10 business days for your order to be received into UK region for delivery.

Once an order has been submitted, a confirmation email will be sent to the email address provided with your order.

Once an order has been submitted, its contents cannot be modified. Please be sure to review the address, email, payment method, and item selections. We cannot modify the colors, styles or sizes of your selections once the order has been confirmed.