Order Processing

If you select ground shipping your order will be processed within 1-2 working days before it is shipped. Orders placed with expedited shipping options and international orders will be shipped same-day or the next business day if placed after 12 pm. Orders placed during the weekend or on holidays will be processed the next business day.

NOTE: For UK customers and due to new restrictions within this country, please allow for 10 business days for your order to be received into UK region for delivery.

Once an order has been submitted, a confirmation email will be sent to the email address provided with your order.

After your order has been processed and shipped, a confirmation email with tracking information will be sent to the email address provided.

Delivery

Standard delivery for EU orders is 1–3 business days. For orders to the UK, the estimated delivery time is 3–4 business days.

Track your order

Cancel Or Modify Order

To cancel an order, please immediately call our Customer Service department at +31 208915387 or email us at info.eu@brixton.com. We cannot guarantee that cancellation will be possible.

Once an order has been submitted, its contents cannot be modified. Please be sure to input the correct address, email, payment method, and item selections. We cannot change the colors, styles or sizes of your selections once the order has been confirmed.

Order Fulfillment

If an order cannot be fulfilled, the order will be cancelled within 1-4 business days and the payment authorization will be terminated. The customer will be notified of the cancellation at this time. Please note that it may take additional time for the funds to return to your account depending on your bank’s policies.

If one or more items in an order are found to be out of stock, Brixton will proceed with shipping the remaining items and adjust the order subtotal to reflect these changes. The customer will be notified within the shipment email sent out after the order has left our facility. At this time, we are unable to make substitutions for out of stock items.

Shipping Rates

All orders under €99 are charged a flat rate shipping fee. Orders over €99 ship for free.

Express or rush shipping rates are available after providing your shipping information during checkout.

Flat rate shipping options are noted in the chart below:

International

We do not take international orders at the time. Please visit Brixton's regional websites if they apply to you:

• United States
• Canada
• Australia

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